Shipping & Returns
Shipping Rates & Delivery Times
Free Standard Shipping Thresholds:
- The Netherlands: Free shipping on orders of €99 and over.
- Germany & Belgium: Free shipping on orders of €150 and over.
Delivery Times: Standard orders are typically processed and shipped from the Netherlands within 3 to 5 business days for Germany, the Netherlands, and Belgium.
Customs & Import Duties: For all orders delivered within the European Union, we cover all customs fees and import duties. International customers ordering from outside the European Union are solely responsible for any applicable duties, import taxes, and brokerage fees.
| Country | Shipping Cost | Free Shipping From | Delivery Time |
|---|---|---|---|
| Netherlands | €6.99 | €99 | 3–5 business days |
| Germany | €12.50 | €150 | 3–5 business days |
| Belgium | €9.99 | €150 | 3–5 business days |
Return & Exchange Policy
Return Period:
Our return policy lasts 30 days from the date of purchase. If 30 days have passed, we unfortunately cannot offer a refund or exchange.
Conditions:
To be eligible for a return, your item must be unused, unwashed, in the same condition that you received it, and in its original packaging.
Defective or Damaged Products:
If your product arrived defective or damaged, we will cover the return shipping costs and send you a replacement free of charge. Please contact us at info@barbell-rebels.com within 30 days of purchase, including clear photos of the damage/defect.
Customer Choice Returns (Size, Color, Change of Mind):
If you wish to return or exchange an item due to sizing, color choices, or change of mind, the customer is responsible for paying the return shipping costs. We do not charge any restocking fees (No restocking fee).
How to Return:
- Fill out the Return Form included with your order.
- Package the item securely.
- Ship the package to the following address:
Barbell Rebels
Frobenstraat 25, Unit 0106
3045RD Rotterdam
Netherlands
Refund Process & Timing
We will process and apply the refund for the returned item as soon as the product arrives at our facility in its original condition. Once we process your return and send you an email confirmation, the funds normally take 3 working days to arrive back into your account via your original payment method.